Browse our most frequently asked questions list below to learn everything you need to know!

Yes! All of our units are cleaned thoroughly. We are committed to making sure that your children are playing in a clean, well maintained, and safe environment. After each rental, every unit is thoroughly cleaned by commercial vinyl cleaners, disinfected, and sanitized. Once the unit is clean, it will be inspected to ensure cleanliness.

We deliver free of charge within 10 miles. Anything outside that zone will be subject to a mileage fee.

Under no circumstances should water be used with any inflatable that is not designed for such use. However, there are inflatables designed for use with water. We will be glad to let you know what water units are available for you to rent for your event.

Our inflatables can be set up on grass, cement, concrete, asphalt, or even indoors with a different anchoring system available for every possible combination. When placing your reservation, please let us know on what type of terrain your rental will be installed. Inflatables that are setup on grass are anchored with long steel stakes, while inflatables that are setup on other surfaces or indoors are anchored with sandbags.

If you cancel your order 8 days prior to your event, you will not be charged. If you cancel within 7 days of your event, you will forfeit your deposit. 

Cancellations due to rain or incliment weather condtions prior to set up on the delivery date shall receive a full refund.

Our rentals are for the day, with the option to keep them overnight free of charge.

Still have questions?

Feel free to use our Contact Form to reach out to us anytime.